Privacy Policy
Effective Date: July 5, 2025
Last Updated: July 10, 2025
At DisputeBuddyAI, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information (e.g., name, email address, mailing address, phone number): only if voluntarily submitted through contact forms or service requests.
Document Inputs: when generating letters or documents, we temporarily process the information you enter (e.g., landlord name, property address, deposit amount).
Usage Data: non-identifying information about how users navigate and interact with the website.
Cookies & Tracking Technologies: we may use cookies to improve user experience and gather analytics (e.g., through Google Analytics).
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services
Generate documents based on user input
Communicate with you when necessary
Respond to customer inquiries
Maintain website functionality and security
Analyze usage patterns (anonymously)
We do not sell or rent your personal information to third parties.
3. User-Generated Document Data
When you use our platform to create a letter, the data entered in the fields (e.g. names, dates, addresses) is only used to generate that document. We do not store or retain this data unless explicitly submitted via a form or email (e.g. for support purposes).
Users are solely responsible for the accuracy of the information provided in generated documents.
4. Third-Party Services
Some services may use external platforms such as:
Zoho Forms (for submission forms)
Stripe (for payment processing)
These platforms may collect and process data independently. We encourage you to review their respective privacy policies. We are not responsible for their handling of your data.
5. Data Security
We implement reasonable technical and organizational measures to protect your data.
However, no method of transmission over the internet is 100% secure. Use our services at your own risk.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
For document generation data, we do not retain inputted content unless you explicitly submit it via our forms.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections or deletion
Withdraw consent (where applicable)
File a complaint with a data protection authority
To exercise your rights, contact us at:
đź“§ info@disputebuddyai.com
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.